Preguntas más frecuentes
¿Dónde está mi pedido?

Respuesta breve y clara.

What does Treas stand for?

Treas is an abbreviation for treasury and treasurer. Treas showcases unique fashion items from local brands. So you basically hunt for your sustainable treasures 💜

Devoluciones y reembolsos
Nuestra política de devoluciones

Respuesta breve y clara.

Problemas con pedidos
¿Puedo cancelar un pedido?

Respuesta breve y clara.

There is a problem with the order I received.

If you are not satisfied with the product you received, please email as soon as possible, and our team will try their best to resolve your case.

I have received the wrong item, what can I do?

If a mistake has been made, please get in touch with, and our team will help you within 48 working hours.

There is an item missing from my order, what can I do?

We're sorry this happened, contact us via, and our team will help you within 48 working hours.

My order arrived damaged, what can I do?

If this has happened, please contact on the day you receive your parcel. Attach photos that clearly show the damage and a brief description of the problem. Once we receive your request, we will contact you and offer to repair the item/replace it or offer a full refund.

Can I change or cancel my order?

It is only possible to change or cancel an order if it has not yet been dispatched. Please email ASAP with your order number and details of the required changes.

Returns & Refunds
Our Return Policy

As stated in our Return Policy, our customers are responsible for the shipment costs of their returns.

Which pieces are non-refundable?

All made-to-order and pre-order items, jewellery, accessories, bags, lingerie, and swimwear, are non-returnable or refundable. 

Nos comunicaremos con usted en menos de 24h-72h hábiles.
Este sitio está protegido por reCAPTCHA y se aplican la Política de privacidad y las Condiciones del servicio de Google.